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I will review this with my staff and make the corrections. I am truly sorry. Food was average but location and ambiance were great! Hi, I am so sorry you didn't fully enjoy our food. I am glad you like your visit overall.
Please consider us on your next visit to Annapolis. Thank you.
Great food! Thank you fro the nice review! The pasta salad, meatball and bread on the lobster roll were inedible. I am so sorry that you had that experience Dawn. I can assure you we can serve you better if you allow us another chance. Please let me know when you stop back in. Thank you, Ray. At this date the dining room is unacceptable because of the sun, If you are not seated facing the Harbor the sun is in your eyes until around PM.
The steel drum was excessively loud! Thank you for the constructive feedback Edward. We will take it all into consideration. EDIT: Updating post to reflect thoughts the next day. The service and atmosphere was great. The appetizer I had felt like it was prepared early in the morning and kept on ice.
After the fact, I would of passed on the crab deviled eggs and the cream of crab soup. The lobster rolls and salad I had was delicious. My wife loved her beat salad and enjoyed her flatbread entree. The alcoholic drinks left much to be desired. My scotch was well poured but my wife's martini and margarita were poorly made. I am glad you enjoyed the service and atmosphere. I can assure you we prepare our sauces and use fresh meat, poultry, and fish. I hope you give us another try. Thank you for taking the time to leave your thoughts.
Crab cake was cold and not very good. I am sorry that you did not enjoy our crab cake.
I will definitely look into this and minimize this sort of feedback in the future. I am happy to see that you liked our ambiance. Thank you for visiting. Food was very good!
Wait time was minimal and the service was very nice. It was a very nice selection. Thank you for the visit and for the great review. We hope to see you again soon. The host sat us at a table in the sun and was happy to move us to a table in the shade.
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The food was amazing and came out extremely fast. Only gripe was that the check took a while to come out. Thank you for coming in and for taking the time to send us a review. I will pass along the constructive notes and we value you as a customer. Friendly staff, great food, and a fabulous wine club! Thank you for being a Club 38 member, we value your business! Thanks Janice! We went for lunch after touring the Naval Academy. There was very little in lunch fare and pricing was very high on most items. It appeared the appetizer we ordered had been sitting for awhile before being served.
This is not our standard I can assure you. I am sorry that your impression of us was not favorable. Please know that we take all reviews very seriously and will strive to improve. Second time for dinner with friends from out of town. Wonderful food, ambiance and music and once again our server, Ryan S. Looking forward to having him back over Christmas break from college to make a few guest appearances! Thank you so much for the kind review and comments. We look forward to having you return. We had a marvelous dinner, visiting from out of town on business. The crab cakes were terrific and the service attentive.
Must have been on a Friday! We really appreciate the visit. Please see us again when in town. Our friends baby was in a stroller and when we asked about getting to the second floor, the people that worked there looked at us like we had two heads. They had to go in the back to get someone to operate the lift to the second floor, which is accessed from outside. Our waitress was great and the food was ok. I ordered the cod piccata and the menu said mashed potatoes and mixed vegetables were sides.
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Turns out the mixed vegetables were just green beans and I really, really don't like green beans! The waitress was nice and brought another option about 15 minutes later. Just wish the menu was more accurate. We were seated in the covered "outdoor" area upstairs so we expected it to be a little warm but it was very muggy and stagnate. It would have helped to have some fans going for air flow. Not the greatest first experience but I will certainly give it another shot! I am glad that it all worked out with the stroller. I apologize for any confusion.
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I am sorry about the vegetable, the menu reads "seasonal vegetables" which I can see sounds like a medley. We like to source from our great local farms in summer. I will make any adjustments to the menu to be more clear. I really appreciate all the feedback and thank you for dining with us. We've eaten at Latitude 38 in Oxford, MD several times in the past and we have had superb service and food there. The new Latitude 38 in Annapolis in the space previously occupied by Phillips and the Annapolis Yacht Club while the original site was rebuilt is in the same vein but not quite yet.
Any newly opened restaurant will have a period of "break-in" where all the kinks are ironed out and this one is no exception.
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The wait staff was very courteous but sometimes difficult to locate when we wanted or needed something. We needed to depart to make it to a concert and the wait staff was too busy with new arrivals to help expedite our leaving. We will return after a while during which I expect these small issues to have been resolved. Definitely a keeper.
Thank you for the support, we really appreciate it. I will make it my mission to improve on our service and food quality. Please don't wait to long to give us another try.